Terms and Conditions

Terms and Conditions

Effective Date: September 7, 2024

Welcome to SpilledMELK! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

We offer sustainable paper towels, cleansing cloths, beeswax wraps, tote bags, swaddle blankets, and burp cloths. We strive to ensure all product descriptions are accurate, but there may be minor variations due to the handcrafted nature of our items.

Prices are listed in US Dollars and are subject to change without notice. We accept various payment methods, including credit/debit cards and PayPal. All transactions are processed securely.

Processing Time: Orders are typically processed within 3-5 business days.
Shipping: Delivery times vary based on location. Shipping costs are calculated at checkout.
International Orders: Additional customs fees may apply.

Return Policy: You have 3 days from receipt to request a return. Items must be in their original condition and packaging.
Refunds: Refunds will be processed to the original payment method once we receive and inspect the returned item.
Exchanges: We offer exchanges for damaged or defective items. Please contact us for assistance.

Orders may be canceled within 24 hours of placement. After this period, cancellations may not be possible.

You are responsible for providing accurate information for orders and ensuring you use our products according to provided instructions.

All content on our website, including designs, logos, and text, is the property of SpilledMELK and may not be used without our express permission.

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you consent to our data practices as described in the Privacy Policy.

SpilledMELK is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

These Terms and Conditions are governed by the laws of Minnesota, USA. Any disputes will be resolved in the courts of Minnesota..

We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated effective date.

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@spilledmelk.com
Thank you for shopping with SpilledMELK!

Data Collection Policy

Effective Date: September 7, 2024

Welcome to SpilledMELK! Your privacy and trust are important to us. This Data Collection Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

At SpilledMELK, we are committed to safeguarding your privacy. This policy outlines the types of personal data we collect, how we use it, and how we protect it.

Personal Information
We collect personal information that you provide to us directly, such as:

• Name
• Email address
• Phone number
• Shipping address

Payment Information
When you make a purchase, we collect payment information such as credit card details. This information is processed securely by our payment processors and is not stored on our servers.

Usage Data
We collect data about your interactions with our website, including:

• IP address
• Browser type
• Pages visited
• Referring website
• 
  

Direct Collection
We collect data directly from you when you:

• Place an order
• Sign up for our newsletter
• Contact us for support

Automated Collection
We use cookies and similar tracking technologies to collect information automatically about your visit to our website. This helps us improve your experience.

Order Fulfillment
We use your personal information to process and deliver orders, handle returns, and provide customer support.

Service Improvement
Your data helps us enhance our services and tailor our website to better meet your needs.

Marketing
With your consent, we may use your email address to send newsletters and promotional offers. You can opt out at any time.

Third Parties
We share your data with third-party service providers who assist us with payment processing, shipping, and marketing. These providers are contractually obligated to protect your information.

Legal Requirements
We may disclose your information if required by law or to protect our rights and the safety of others.

We implement industry-standard security measures to protect your data, including encryption and secure servers. Access to your personal information is restricted to authorized personnel only.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Upon request or after the retention period, we will delete your data in accordance with applicable laws.

Access and Correction
You have the right to access and correct your personal information. To make a request, please contact us using the details provided below.

Opt-Out
You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Usage
We use cookies to enhance your browsing experience and analyze website traffic.

Consent
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your experience on our site.

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children under this age.

We may update this policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

If you have any questions or concerns about this Data Collection Policy, please contact us at:

Email: support@spilledmelk.com

Thank you for trusting SpilledMELK with your personal information!